CVE-2024-6540 Vulnerability Details

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CVE-2024-6540 Metadata Quick Info

CVE Published: 15/07/2024 | CVE Updated: 01/08/2024 | CVE Year: 2024
Source: OTRS | Vendor: OTRS AG | Product: OTRS
Status : PUBLISHED

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CVE-2024-6540 Description

Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x

Metrics

CVSS Version: 3.1 | Base Score: 5.7 MEDIUM
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N

l➤ Exploitability Metrics:
    Attack Vector (AV)* NETWORK
    Attack Complexity (AC)* LOW
    Privileges Required (PR)* LOW
    User Interaction (UI)* REQUIRED
    Scope (S)* UNCHANGED

l➤ Impact Metrics:
    Confidentiality Impact (C)* HIGH
    Integrity Impact (I)* NONE
    Availability Impact (A)* NONE

Weakness Enumeration (CWE)

CWE-ID: CWE-790
CWE Name: CWE-790 Improper Filtering of Special Elements
Source: OTRS AG

Common Attack Pattern Enumeration and Classification (CAPEC)

CAPEC-ID: CAPEC-54
CAPEC Description: CAPEC-54 Query System for Information


Source: NVD (National Vulnerability Database).