CVE-2024-23794 Vulnerability Details

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CVE-2024-23794 Metadata Quick Info

CVE Published: 15/07/2024 | CVE Updated: 01/08/2024 | CVE Year: 2024
Source: OTRS | Vendor: OTRS AG | Product: OTRS
Status : PUBLISHED

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CVE-2024-23794 Description

An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting \'RequiredLock\' of \'AgentFrontend::Ticket::InlineEditing::Property###Watch\' in the system configuration.This issue affects OTRS:  * 8.0.X * 2023.X * from 2024.X through 2024.4.x

Metrics

CVSS Version: 3.1 | Base Score: 5.2 MEDIUM
Vector: CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:L/A:N

l➤ Exploitability Metrics:
    Attack Vector (AV)* NETWORK
    Attack Complexity (AC)* LOW
    Privileges Required (PR)* HIGH
    User Interaction (UI)* REQUIRED
    Scope (S)* UNCHANGED

l➤ Impact Metrics:
    Confidentiality Impact (C)* HIGH
    Integrity Impact (I)* LOW
    Availability Impact (A)* NONE

Weakness Enumeration (CWE)

CWE-ID: CWE-266
CWE Name: CWE-266 Incorrect Privilege Assignment
Source: OTRS AG

Common Attack Pattern Enumeration and Classification (CAPEC)

CAPEC-ID: CAPEC-233
CAPEC Description: CAPEC-233 Privilege Escalation


Source: NVD (National Vulnerability Database).