CVE-2023-5421 Vulnerability Details

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CVE-2023-5421 Metadata Quick Info

CVE Published: 16/10/2023 | CVE Updated: 16/09/2024 | CVE Year: 2023
Source: OTRS | Vendor: OTRS AG | Product: OTRS
Status : PUBLISHED

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CVE-2023-5421 Description

An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

Metrics

CVSS Version: 3.1 | Base Score: 3.5 LOW
Vector: CVSS:3.1/AV:A/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N

l➤ Exploitability Metrics:
    Attack Vector (AV)* ADJACENT_NETWORK
    Attack Complexity (AC)* LOW
    Privileges Required (PR)* HIGH
    User Interaction (UI)* NONE
    Scope (S)* UNCHANGED

l➤ Impact Metrics:
    Confidentiality Impact (C)* LOW
    Integrity Impact (I)* LOW
    Availability Impact (A)* NONE

Weakness Enumeration (CWE)

CWE-ID: CWE-20
CWE Name: CWE-20 Improper Input Validation
Source: OTRS AG

Common Attack Pattern Enumeration and Classification (CAPEC)

CAPEC-ID: CAPEC-63
CAPEC Description: CAPEC-63 Cross-Site Scripting (XSS)


Source: NVD (National Vulnerability Database).