CVE-2021-36097 Vulnerability Details

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CVE-2021-36097 Metadata Quick Info

CVE Published: 18/10/2021 | CVE Updated: 16/09/2024 | CVE Year: 2021
Source: OTRS | Vendor: OTRS AG | Product: OTRS
Status : PUBLISHED

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CVE-2021-36097 Description

Agents are able to lock the ticket without the "Owner" permission. Once the ticket is locked, it could be moved to the queue where the agent has "rw" permissions and gain a full control. This issue affects: OTRS AG OTRS 8.0.x version: 8.0.16 and prior versions.

Metrics

CVSS Version: 3.1 | Base Score: 3.5 LOW
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N

l➤ Exploitability Metrics:
    Attack Vector (AV)* NETWORK
    Attack Complexity (AC)* LOW
    Privileges Required (PR)* LOW
    User Interaction (UI)* REQUIRED
    Scope (S)* UNCHANGED

l➤ Impact Metrics:
    Confidentiality Impact (C)* NONE
    Integrity Impact (I)* LOW
    Availability Impact (A)* NONE

Weakness Enumeration (CWE)

CWE-ID: CWE-266
CWE Name: CWE-266 Incorrect Privilege Assignment
Source: OTRS AG

Common Attack Pattern Enumeration and Classification (CAPEC)

CAPEC-ID:
CAPEC Description:


Source: NVD (National Vulnerability Database).