CVE-2021-21435 Vulnerability Details

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CVE-2021-21435 Metadata Quick Info

CVE Published: 08/02/2021 | CVE Updated: 16/09/2024 | CVE Year: 2021
Source: OTRS | Vendor: OTRS AG | Product: OTRS
Status : PUBLISHED

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CVE-2021-21435 Description

Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.

Metrics

CVSS Version: 3.1 | Base Score: 5.7 MEDIUM
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N

l➤ Exploitability Metrics:
    Attack Vector (AV)* NETWORK
    Attack Complexity (AC)* LOW
    Privileges Required (PR)* LOW
    User Interaction (UI)* REQUIRED
    Scope (S)* UNCHANGED

l➤ Impact Metrics:
    Confidentiality Impact (C)* HIGH
    Integrity Impact (I)* NONE
    Availability Impact (A)* NONE

Weakness Enumeration (CWE)

CWE-ID: CWE-200
CWE Name: CWE-200 Information Exposure
Source: OTRS AG

Common Attack Pattern Enumeration and Classification (CAPEC)

CAPEC-ID:
CAPEC Description:


Source: NVD (National Vulnerability Database).