CVE-2020-2500 Vulnerability Details

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CVE-2020-2500 Metadata Quick Info

CVE Published: 01/07/2020 | CVE Updated: 04/08/2024 | CVE Year: 2020
Source: qnap | Vendor: QNAP Systems Inc. | Product: Helpdesk
Status : PUBLISHED

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CVE-2020-2500 Description

This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.

Metrics

CVSS Version: 3.1 | Base Score: 9.8 CRITICAL
Vector: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

l➤ Exploitability Metrics:
    Attack Vector (AV)* NETWORK
    Attack Complexity (AC)* LOW
    Privileges Required (PR)* NONE
    User Interaction (UI)* NONE
    Scope (S)* UNCHANGED

l➤ Impact Metrics:
    Confidentiality Impact (C)* HIGH
    Integrity Impact (I)* HIGH
    Availability Impact (A)* HIGH

Weakness Enumeration (CWE)

CWE-ID: CWE-284
CWE Name: CWE-284 Improper Access Control
Source: QNAP Systems Inc.

Common Attack Pattern Enumeration and Classification (CAPEC)

CAPEC-ID:
CAPEC Description:


Source: NVD (National Vulnerability Database).