CVE-2020-1767 Vulnerability Details

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CVE-2020-1767 Metadata Quick Info

CVE Published: 10/01/2020 | CVE Updated: 16/09/2024 | CVE Year: 2020
Source: OTRS | Vendor: OTRS AG | Product: ((OTRS)) Community Edition
Status : PUBLISHED

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CVE-2020-1767 Description

Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.

Metrics

CVSS Version: 3.1 | Base Score: 3.5 LOW
Vector: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N

l➤ Exploitability Metrics:
    Attack Vector (AV)* NETWORK
    Attack Complexity (AC)* LOW
    Privileges Required (PR)* LOW
    User Interaction (UI)* REQUIRED
    Scope (S)* UNCHANGED

l➤ Impact Metrics:
    Confidentiality Impact (C)* NONE
    Integrity Impact (I)* LOW
    Availability Impact (A)* NONE

Weakness Enumeration (CWE)

CWE-ID:
CWE Name: Sender spoofing
Source: OTRS AG

Common Attack Pattern Enumeration and Classification (CAPEC)

CAPEC-ID:
CAPEC Description:


Source: NVD (National Vulnerability Database).