Qantas Customers Boarding Passes Exposed in Flight App Mishap

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Publicated : 23/11/2024   Category : security


Qantas Customers Boarding Passes Exposed in Flight App Mishap


Some customers found that they had the ability to cancel a strangers flight to another country after opening the app, which was showing other individuals flight details.



Qantas, the flagship Australian airline
, is investigating a privacy breach after its customers were able to see other individuals boarding passes, flight details, and frequent flyer information.
Josh Withers, a Qantas customer, said he was able to see another passengers name and flight details when he opened the Qantas app. Each time he re-opened the flight portal, the app would pull up a different customers flight information. Other passengers
reportedly
had the ability to cancel passengers flights to Europe via the app.
The airline reports that there was no indication of a cyber security incident, though it also said its investigation is pointing to a technology issue that could potentially have caused system changes leading to this privacy breach.
Qantas was able to resolve the issue roughly three hours after it was discovered but is urging the customers that were affected to remain vigilant of social engineering scams using the exposed information.

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Qantas Customers Boarding Passes Exposed in Flight App Mishap