Imperva responded swiftly and transparently to the customer database exposure incident. The security firm alerted affected customers and promptly investigated the matter to identify the cause of the breach.
Imperva implemented enhanced security measures to safeguard customer data, including encryption and access controls. The firm also conducted a thorough review of its internal processes to prevent similar incidents in the future.
While the incident did temporarily affect Impervas reputation, the firms proactive response helped rebuild trust with customers and demonstrate its commitment to data security.
Imperva discovered the customer database exposure through routine security monitoring processes.
Imperva notified affected customers through email and provided guidance on steps they could take to protect their data.
Imperva is continually improving its security infrastructure and training programs to enhance data protection and prevent future breaches.
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Imperva explains handling of exposed customer database.