FTC cautions about new tech support scam twist.

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Publicated : 24/12/2024   Category : security


New Warning by FTC: Tech Support Scam

The Federal Trade Commission (FTC) has issued a new warning to users about a recent twist on the notorious tech support scam. This scam has been around for quite some time but scammers are now using more sophisticated tactics to trick unsuspecting individuals.

How does the tech support scam work?

The tech support scam typically starts with a cold call or a pop-up message on your computer claiming to be from a legitimate tech company. The scammer will then try to convince you that your device is infected with a virus or malware and offer to fix it for a fee. They may ask for remote access to your computer, steal your personal information, or install malicious software.

What is the new twist on the tech support scam?

The new twist on the tech support scam involves scammers pretending to be from well-known tech companies like Microsoft, Apple, or Google. They may use spoofed phone numbers and official-looking emails to make their victims believe they are legitimate representatives. This makes it even harder for users to detect the scam.

How can you avoid falling victim to the tech support scam?

  • Be wary of unsolicited calls or messages: If you receive a call or message out of the blue claiming to be from a tech company, hang up or delete it.
  • Dont give remote access to your device: Never grant remote access to someone you dont know or trust.
  • Keep your software up to date: Regularly update your operating system and security software to protect against any vulnerabilities.
  • Report suspicious activity: If you encounter a tech support scam, report it to the FTC or your local consumer protection agency.

Why is it important to raise awareness about tech support scams?

It is crucial to educate users about tech support scams to prevent them from falling victim to these malicious schemes. By being informed and vigilant, individuals can protect themselves and their personal information from scammers.

How can you recover from a tech support scam?

If you think you have been a victim of a tech support scam, take immediate action to protect your sensitive information. Change your passwords, run a malware scan on your devices, and contact your bank if you have provided any financial information to scammers.

The FTC and other law enforcement agencies are actively cracking down on tech support scammers. By reporting fraudulent activities and sharing your experience, you can help authorities track down and prosecute scammers, preventing them from targeting others.

Why is consumer education important in combating tech support scams?

By promoting consumer awareness and knowledge about tech support scams, individuals can become more discerning and less susceptible to such fraudulent schemes. Awareness campaigns and educational initiatives play a vital role in empowering users to protect themselves and stay safe online.


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FTC cautions about new tech support scam twist.