The FBIs Internet Crime Complaint Center (IC3) has reported a troubling trend in tech support scams, with losses soaring by 86% in 2017 compared to the previous year. These scams typically involve fraudsters claiming to offer technical support services, luring victims into paying for unnecessary repairs or services.
Tech support scams involve criminals pretending to be from well-known tech companies, such as Microsoft or Apple, and using fear tactics to convince individuals that their computer has a virus or malware. They may ask for remote access to the victims computer or request payment for fixing the non-existent issue.
Scammers often use robocalls or pop-up messages on victims screens to initiate the scam. They present alarming messages, such as system errors or virus alerts, to create a sense of urgency. Once they have the victims attention, they trick them into believing they need immediate technical assistance, leading to financial losses.
To protect yourself from falling victim to tech support scams, be cautious of unsolicited calls or messages claiming to be from tech support. Do not provide personal information, grant remote access to your device, or make payments unless you are certain of the legitimacy of the service provider. Keep your security software up to date and educate yourself about common scams to stay informed and safeguard your information.
How Can I Report a Tech Support Scam to the FBI IC3?
What Are Some Red Flags of Tech Support Scams?
How Can I Protect Myself from Falling Victim to Tech Support Scams?
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FBI IC3 reports tech support scam losses up 86% in 2017.