Clorox Sees Product Shortages Amid Cyberattack Cleanup

Everyones favorite pandemic-era brand is experiencing store shortages in the wake of a cyberattack that impacted its global production lines — and theres no timeline for normal operations to resume.

The Clorox Company is starting to feel the pinch of product shortages after a recent cyberattack forced it to take systems offline.
In mid-August, the maker of products such as Burts Bees, Glad, Liquid-Plumr, Pine-Sol, Tilex, and others
said in an SEC filing
that cyberattackers had caused disruption and required significant cleanup efforts.
In an
updated SEC filing on the incident this week
, the consumer products behemoth elaborated a touch, noting that it has experienced widescale disruptions in the wake of the hit and has been forced into manual ordering and processing procedures and a reduced rate of operations.
As a result, Clorox has recently begun to experience an elevated level of consumer product availability issues, it said.
The shortages of bleach and other household staples from the company likely wont ease for a bit, either: The company said its still in the process of repairing its IT infrastructure and wont start transitioning back to normal automated order processing until next week.
Clorox said in the SEC filing that it expects the ramp-up to full production to occur over time. At this time, the Company cannot estimate how long it will take to resume fully normalized operations.
While no one at the company has mentioned the R word, the remediation steps and financial woes are in line with the
typical ransomware outcomes
, according to Darren Williams, CEO and founder at cybersecurity firm BlackFog.
Last months cyberattack on Clorox continues to impact the companys supply and production rate, he said in an emailed statement. As a major manufacturer of consumer and professional cleaning products with pre-existing global supply chain issues, the shortages continue to have a wide-scale impact. This outcome is consistent with our research, which shows that business downturn is a primary consequence of such cyberattacks and often leads to customer frustration, financial losses and loss of trust in the business.

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Clorox Sees Product Shortages Amid Cyberattack Cleanup