The recent BroadSoft error resulted in the exposure of Time Warner Cable (TWC) Personally Identifiable Information (PII) on Amazon Web Services Simple Storage Service (AWS S3), impacting millions of customers.
The error occurred due to a misconfiguration in the AWS S3 settings, allowing unauthorized access to sensitive PII data.
The exposed PII data included sensitive information such as names, addresses, phone numbers, and account numbers of TWC customers.
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The error was discovered by a security researcher who stumbled upon the misconfigured AWS S3 bucket containing the exposed PII data.
TWC has notified affected customers and taken measures to secure the exposed data and prevent further unauthorized access.
TWC could potentially face legal consequences and fines for failing to protect customer PII data and complying with data security regulations.
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BroadSoft error leaks TWC PII on AWS S3